Web App Development

Website & App Maintenance

Keep your website or app secure, fast and up to date, with a team on hand for fixes and changes every month.

UK-registered company (no. 17262818)Fixed, written quotesYou own the code & filesInvoices in GBP · Stripe, PayPal, WiseReply within one business day
Overview

Ongoing care for your site or app

Websites and apps are never really finished. Plugins and frameworks need updates, security issues appear, browsers and phones change, and your business needs new pages and features. Without regular care, small problems turn into downtime or security incidents.

Maetheon Ltd provides maintenance and support plans for websites, web apps and mobile apps in the UK, the US, Canada and Australia, including sites we didn't build. You get a reserved amount of time each month and a clear record of what was done.

We maintain our own SaaS products every day, so updates, monitoring and quick fixes are routine work for our team.

What's included

What a maintenance plan covers

Security updates

Core, plugin, framework and dependency updates, tested before release.

Backups

Regular automated backups with tested restore procedures.

Uptime monitoring

Alerts when your site goes down, so we can respond quickly.

Bug fixes

Investigation and fixes for issues you or your users report.

Content & small changes

New pages, text and image updates, and small feature changes.

Performance checks

Speed and Core Web Vitals reviews, with improvements where needed.

Is it right for you?

Do you need a maintenance plan?

A good fit if you…

  • Don't have a developer on call
  • Run WordPress or another CMS with many plugins
  • Have an app that needs yearly iOS and Android updates
  • Want someone responsible for security and backups
  • Need small changes made regularly
Good to know

Why maintenance matters

Security

Outdated plugins, themes and frameworks are among the most common ways websites get compromised. Regular, tested updates close known vulnerabilities before they're exploited.

Reliability

Backups are only useful if they can be restored. We test restores and monitor uptime, so problems are caught quickly and recovery is fast.

Continuous improvement

A maintenance plan isn't only about fixing things. Reserved time lets you keep improving pages, speed and features each month, instead of waiting for an expensive redesign.

How it works

Our process

Health check

We review your site or app, hosting and access before taking it on.

Onboarding

Backups, monitoring and a record of versions and credentials.

Monthly care

Scheduled updates and your change requests.

Report

A monthly summary of work done and recommendations.

Pricing

Pricing & timelines

OptionWhat it coversStarting price
Maintenance retainerUpdates, backups, monitoring and change timeFrom £1,200 / month
One-off health checkReview of an existing site or appQuoted on size
Emergency fixUrgent repair outside a planQuoted on request

Typical timeline: plans start after a short onboarding health check. Prices exclude any applicable taxes; every project gets a fixed written quote. See the full pricing guide.

Why Maetheon

Why work with us

A UK contract

You work with a company registered in England & Wales, with written scopes, clear terms and invoices in GBP.

Fixed, transparent pricing

Written quotes and milestone billing. Any change in scope is quoted before we do the work.

You own the results

Code, designs, footage and accounts belong to you on final payment, with full handover.

Experience from our own products

We run 17 live products, so launches, growth, support and search visibility are everyday work for us.

FAQ

Frequently asked questions

Can you maintain a website you didn't build?
Yes. We start with a health check so we understand the code, hosting and any existing issues.
What if my site is hacked or goes down?
Plan clients get priority help. We restore from backups, fix the cause and strengthen security.
Are hosting costs included?
Hosting is usually billed separately by your provider, so you keep ownership. We can manage it for you.
Do unused hours roll over?
That depends on the plan agreed in your contract. We'll explain the options before you start.
Do you maintain mobile apps?
Yes. We keep apps compatible with new iOS and Android versions and handle store updates.
Let's talk

Need reliable support?

Tell us what you want to build or grow. We reply within one business day with clear next steps and a written quote.